Contact Information
By Phone:
(212) 319-8291
(800) 622-2744


By Email:
ContactUs@AvalonSolution.com
CustomerService@AvalonSolution.com


By Mail:
Avalon Solution
18 East 48th Street
14th Floor
New York, NY 10017


Regular Office Hours:
Monday to Friday: 9:00am - 6:00pm
Saturday: 10:00am - 5:00pm
In the News section, you will get the latest information on Avalon Solution in the News.
Feb 01, 2010 Southern Jewelry News
Avalon Solution, the jewelry industry's website development company
After two years in beta testing and development with over 100 customers in the jewelry industry, Avalon Solution, the e-Commerce provider, is launching its turnkey website solution. Designed to help retailers achieve a professional and effective online presence, Avalon Solution offers turnkey website services to help retailers grow their jewelry business beyond the brick and mortar.
July 24, 2008 National Jewelers
eDiamondselect partners with Avalon Solution
Hollywood, Fla.—Software solutions provider eDiamondselect has partnered with the new Web services provider Avalon Solution, allowing eDiamondselect's customers special access to Avalon's Web-building program.
July 22, 2008 JCK Online.com
eDiamondselect Partners with Avalon Solution
Diamond software solutions provider eDiamondselect has partnered with Avalon Solution, a B2C Web service created by global diamond jewelry manufacturer Ashi Diamonds dedicated to helping retail jewelers establish their own custom branded Web sites.
July 18, 2008 National Jewelers
Ashi Diamonds offers Web site-building service
New York—Global diamond-jewelry manufacturer Ashi Diamonds has introduced Avalon Solution, a Web service designed to help jewelers build their brands and businesses online.
July 17, 2008 Press Release
Ashi Diamonds Presents Avalon Solution,
A Web Service to Help Jewelers Build Their Brands and Businesses Online

Program features customization, continuous updates and a comprehensive range of services and support.
Feb 01, 2010 Southern Jewelry News
Avalon Solution, the jewelry industry’s website development company
Feb 01, 2010


After two years in beta testing and development with over 100 customers in the jewelry industry, Avalon Solution, the e-Commerce provider, is launching its turnkey website solution. Designed to help retailers achieve a professional and effective online presence, Avalon Solution offers turnkey website services to help retailers grow their jewelry business beyond the brick and mortar.

Most retailers know the importance of establishing an online presence, but simply don’t have the time or resources to make it happen. Until now only a handful of companies specializing in the jewelry industry were available to help. Avalon Solution is an innovative website development company specializing in fine jewelry needs. They take care of everything, including back end maintenance and customer support.




Avalon Solution was created for the independent jeweler who lacks the time and/or expertise to make and manage a professional, business generating website.



Avalon Solution exists to provide retailers with the expertise, tools and resources they need to establish an effective, professional online presence. Specializing in the fine jewelry industry, this company has thought of everything; from domain registration to website administration – from customized flash animation to an integrated website e-mail system – Avalon Solution has it all. And the best part is retailers don’t have to spend time, energy and money figuring out how to create, host, maintain and update their site. They do it for you, plus so much more.



Each website created by Avalon Solution is backed by the latest and most reliable technical resources. GoDaddy offers domain name registration and management. Your website is safely and reliably hosted on Rackspace servers. They use the latest in Microsoft .Net Web Services, Java and Ajax technology for their web programming and development, along with Adobe Dreamweaver, Flash, and Photoshop for web design. Store Branded E-mails are hosted on Google Apps along with other integrated services such as Google Maps, Google Voice and YouTube for TV Commercials. Google Analytics is built into every website to enable store owners to track the geographic location and time of their customers’ browsing activity.

For retailers Avalon Solution’s ability to partner with well-known software and application providers translates into exceptional website quality with nearly 100% reliability. For jewelry consumers it means 24/7 access to your products.

But the jewelry industry has unique web challenges all to itself. Having a website with some do-it-yourself photographs of your products could do more harm than good if the quality is poor. And we all know photographing and retouching jewelry is difficult. That’s why Avalon Solution has partnered with Ashi Diamonds, and soon many other leading manufacturers, to obtain high quality, multiple views of product images and detailed style descriptions, taking the burden off the retailer to provide them with ready to sell products on their website.

“We understand the two most important components of a successful website are high quality images and product content, after technology. That’s why we’ve partnered with Ashi and other vendors to provide product images and style details for retailers who carry their line,” comments Rajeev Pandya, Partner of Avalon Solution.

With 92.5% of adults citing that they regularly or occasionally research products online before buying, today’s retail jeweler is missing a boat load of potential clients if they don’t have a presence on the web. According to the US Department of Commerce, 2007 US online jewelry sales were roughly $5 billion - $5 BILLION! Company websites are no longer an ‘extra,’ they are a necessity.

“We really understand the constraints on the jeweler’s time,” states Neelesh Ghoshalkar, CTO of Avalon Solution. “Most retailers aren’t able to invest time and money into getting their site up and running, much less being able to take care of the maintenance on the back end. We’ve spent the last two years in beta testing making sure what we’re offering retailers is useful and applicable. Avalon Solution has been customized by fine jewelry retailers across the country to meet the needs of every retailer.”

And they listened to their more than 100 beta test users and incorporated their suggestions. The Avalon Solution of today looks very different than the original. Adding features like secure shopping cart, product upload, template customization, ability to create and customize pages, along with branded digital flash E-Catalogs makes it easier for retailers to get exactly what they want from their website. And they’ve managed to offer these basic features for as little at $2,995.



Avalon Solution has also partnered with Rapaport to offer Diamond Search, a search program utilizing RapNet’s Diamond Feed. RapNet is Rapaport’s Diamond Trading Network connecting thousands of the best diamond suppliers and buyers around the world. Retailers will designate the diamond specifications they want to carry and customers who are searching for loose stones will be able to view them from their website. If the client requests to view the diamond in store, the retailer can retain the diamond on memo from their preferred vendors.

And, soon to come, the company will add a promotional e-mail module allowing retailers to design and send out e-blasts that remind customers of important dates as well as inform them of special product promotions, all from their website. But the company won’t stop there. They will be continuously improving their e-commerce solution to provide their customers with the latest technology, website design and jewelry fashion.

Because they’ve done their research Avalon Solution understands that many retailers aren’t looking to pick up new customers across the country. Instead, retailers want to be included in regional searches that encompass a hundred mile radius or less. They can make that happen through their Search Optimization, Title Tags and Keywords customization built into the website’s administration. Not to mention their team of over 30 professionals specializing in website programming, digital imaging, content development, graphic design, testing and support.

Avalon Solution’s Turnkey E-commerce Website Program has already received glowing accolades from many satisfied retail jewelers.

“The website is incredible, and it made selling a lot easier this holiday season. I was very surprised how many people went on the site and came in with a printout of what they wanted for Christmas. The Wish List feature makes the sale for you! It also is very easy to customize the site. I am looking forward to using this long overdue sales tool to help my business grow.” Frank Intorcia, owner, Frank Anson Jewelers, NY.

“I’ve tried several different ways to produce an ongoing website, from hiring high paid developers to building my own, but the maintenance always stopped me cold ... Thankfully, Avalon Solution came along. I signed up, and now I have a professional website that is actually functional, updated and impressive. Thank you so much for having the vision and understanding of what I need as an independent jeweler.” Andy Koehn, owner of Koehn and Koehn Jeweler, WI.

If you’re interested in gaining additional information on Avalon Solution jump on over to their website at www.avalonsolution.com or contact them by phone at 800-622-2744.

July 24, 2008 National Jewelers
eDiamondselect partners with Avalon Solution
July 24, 2008


Hollywood, Fla.—Software solutions provider eDiamondselect has partnered with the new Web services provider Avalon Solution, allowing eDiamondselect's customers special access to Avalon's Web-building program.

In return, Avalon will promote eDiamondselect's program and extensive loose-diamond inventory to its own retail customers.

"Our new partnership with Avalon Solution gives eDiamondselect an even bigger playing field," eDiamondSelect Vice President of Sales and Marketing David Norman said in a media release. "Avalon Solution will offer our program as an add-on with every Web site they build and sell to independent jewelers, and eDiamondselect will offer their Web-building program to all of our current and potential customers. With eDiamondselect's WebEmbed program, it's a perfect match."

For Avalon Solution, a new Web service created by global diamond jewelry manufacturer Ashi Diamonds, the benefits are mutual.

"Partnering with eDiamondselect gives Avalon Solution's customers—independent retail jewelers—access to a large online database of loose diamonds from their choice of leading diamond companies along with the ability to define their markups," Ashi Diamonds and Avalon Solution Partner Rajeev Pandya said in the release. "Avalon Solution has the ability to integrate eDiamondselect's diamond inventory into our customers' e-commerce Web sites, providing their consumers with a one-stop place to shop for jewelry and loose diamonds."

Web site demos for Avalon Solution will be held at three upcoming trade shows this summer.

The first demo will take place at the JA New York Show beginning this Sunday, July 27 and running through July 30 (Booth 2835-2837); the second will take place at the RJO Show to be held July 26-28 in Minneapolis (Booth 424); and the third at the Columbus Jewelry Show in Columbus, Ohio, from Aug. 23-24 (Booth 832).

For more information about Avalon's Web services, visit the company online at AvalonSolutions.com.
 
July 22, 2008 JCK Online.com
eDiamondselect Partners with Avalon Solution
July 22, 2008


Diamond software solutions provider eDiamondselect has partnered with Avalon Solution, a B2C Web service created by global diamond jewelry manufacturer Ashi Diamonds dedicated to helping retail jewelers establish their own custom branded Web sites.

As a result of the partnership, eDiamondselect’s customers will have access to Avalon Solution’s Web building program. Meanwhile, Avalon Solution will promote eDiamondselect’s program and loose diamond inventory to its retail customers.

“Our new partnership with Avalon Solution gives eDiamondselect an even bigger playing field,” said David R. Norman, vice president of Sales and Marketing for eDiamondselect. “Avalon Solution will offer our program as an add-on with every Web site they build and sell to independent jewelers, and eDiamondselect will offer their Web building program to all of our current and potential customers.”

“Partnering with eDiamondselect gives Avalon Solution’s customers – independent retail jewelers – access to a large online database of loose diamonds from their choice of leading diamond companies along with the ability to define their markups,” said Rajeev Pandya, partner of Ashi Diamonds and Avalon Solution.

Customers of eDiamondselect that opt for Avalon Solution’s Web building service will get a turnkey online services and support program. Avalon Solution helps jewelers develop a professionally designed and maintained custom Web site, and access to beautiful images and detailed descriptions of more than 1,000 of the latest jewelry styles. In addition to having the ability to customize many parts of their sites, jewelers using Avalon Solution will get standard features such as Flash E-Catalogs, Wish Lists, Online Chat & Live Help, Personalized E-Mails, Enhanced Search, Product Detail & Zoom, and “Map Us” directions to their stores. Other services available through Avalon Solution include domain registration and Web hosting, Google Web Analytics to evaluate daily site visitors, and Search Engine Optimization.
 
July 18, 2008 National Jewelers
Ashi Diamonds offers Web site-building service
July 18, 2008


New York—Global diamond-jewelry manufacturer Ashi Diamonds has introduced Avalon Solution, a Web service designed to help jewelers build their brands and businesses online.

The company says that Avalon Solution utilizes the latest developments in technology, jewelry styling and fashion to help jewelers extend their businesses on the Internet, offering retailers end-to-end e-commerce solutions and the ability to customize and continuously update their Web sites as much, or as little, as needed.

In addition, a comprehensive, turnkey online services and support program is what sets Avalon Solution apart from its competitors, the company says.

Through Avalon Solution, jewelers can use one of the program's professionally designed Web site templates, Flash introductions and color themes, and customize them with their own content, jewelry products, custom pages, logos and links to their designer jewelry and watch brands.

Through the partnership with Ashi Diamonds, Avalon Solution is able to provide access to 1,000 jewelry designs, with images and detailed descriptions that can be used to launch the retailer's Web site.

Standard programs also include e-catalogs, a wish list, online chat and live help, personalized e-mails on Google Applications, "Map Us" directions to the store, enhanced search functionality, product detail and zoom page, an administrative section and much more.

The company says that upcoming features from Avalon Solution include promotional e-mail marketing, e-commerce capabilities, a loose-diamond database, ability to upload one's own products, and integration of advertising and marketing materials into one's Web site.

"Having a good Web site is an essential tool for any brick-and-mortar jewelry store to help you showcase your merchandise, attract new business and develop a strong, 24/7, long-term relationship with your customers," Rajeev Pandya, Ashi Diamonds and Avalon Solution partner, said in a media release. "We developed Avalon to help jewelers take their brands and their businesses online. Through Ashi's 25 years of experience and success, we have what it takes to help jewelers be successful online."

To view a demo Web site or for more information about Avalon Solution's Web services,
Visit AvalonSolution.com or AshiJewelry.com. User Name: ASHI Password: AVALON
 
July 17, 2008 Press Release
Ashi Diamonds Presents Avalon Solution,
A Web Service to Help Jewelers Build Their Brands and Businesses Online

Program features customization, continuous updates and a comprehensive range of services and support

NEW YORK, NY (July 17, 2008) — Study after study has shown that ECommerce has continued to explode in the last few years, despite the struggling economy. In fact, according to Shop.org’s prestigious State of Retailing Online annual report, online retail sales are expected to increase by 17% to $204 billion in 2008. Diamonds and jewelry, in particular, have been a major category for online retailers. Not only are consumers buying billions of dollars worth of diamonds and jewelry online; they also are using the Internet to “pre-shop” and educate themselves before making both online and in-store purchases. As consumer-shopping habits have shifted toward demanding 24-7 availability, flexibility and convenience from retailers, it has become imperative for traditional jewelry stores to have a strong Web presence. That’s where Avalon Solution comes in.

Avalon Solution is a new B2C Web Services provider created by leading global diamond jewelry manufacturer Ashi Diamonds in partnership with leading technology companies, dedicated to helping retail jewelers establish their own branded Web sites. Through Avalon Solution, Ashi has taken its long reputation for product & marketing innovation with unparalleled customer service to the next level.

Launched late last year, Avalon Solution utilizes the latest developments in technology, jewelry styling and fashion to help jewelers extend their businesses online by offering end-to-end ECommerce Solutions customized to suit their specific needs. Offering retailers the opportunity to customize and continuously update their Web sites as much – or as little – as they need, along with a comprehensive, turnkey online services and support program, is what sets Avalon apart from its competitors.

Through Avalon, jewelers can use one of the company’s professionally designed Web site templates, flash introductions and color themes, and customize with their own content, jewelry products, custom pages, and logos and Web links to their designer jewelry and watch brands. Partnering with Ashi enables Avalon Solution to provide more than 1,000 of the latest jewelry styles with beautiful images and detailed descriptions to launch your Web site. Standard programs also include Flash ECatalogs, Wish List, Online Chat & Live Help, Personalized Emails on Google Apps, “Map Us” directions to your store, Enhanced Search functionality, Product Detail & Zoom page, Admin section and much more. Avalon also provides domain registration and Web hosting services through its technology partners. Retailers using this state-of-the-art Web service can easily and efficiently change product prices at any time for promotional purposes, and update other key time-sensitive data such as store information, special promotions and customer emails.

Avalon also offers a wide range of Value Added Services such as Google Web Analytics with detailed daily reports of visitors and their browsing history and preferences, Search Engine Optimization to improve your search engine page ranking, and the ability to customize your title tags and keywords. Upcoming features from Avalon include promotional email marketing, ecommerce capabilities, a loose diamond database, ability to upload your own products, integration of your advertising and marketing materials into your Web site, and much more.

Avalon has partnered with GoDaddy, one of the world’s largest domain name providers and RackSpace, the industry leader in Web hosting services. Avalon also used the latest proven Web technologies such as Microsoft.NET Web Services, ASP, Java, Ajax, Adobe Flash and Microsoft SQL Server as a robust back-end database to make your Web site come alive.

“Having a good Web site is an essential tool for any bricks and mortar jewelry store to help you showcase your merchandise, attract new business, and develop a strong, 24-7, long-term relationship with your customers,” says Rajeev Pandya, Partner of Ashi Diamonds & Avalon Solution. “We developed Avalon to help jewelers take their brands and their businesses online. Through Ashi’s 25 years of experience and success, we have what it takes to help jewelers be successful online.”

Avalon’s exclusive, cutting-edge Web services program already has received glowing accolades from dozens of satisfied retail jewelry partners:

“I’ve tried several different ways to produce an ongoing Web site, from hiring high-paid developers to building my own, but the maintenance always stopped me cold … Thankfully, Avalon Solution came along, I signed up, and now I have a professional Web site that is actually functional, updated and impressive … Coupled with the fact that it is spearheaded by one of my vendors is the icing on the cake. Thank you so much for having the vision and understanding of what I need as an independent jeweler.”
Andy Koehn, Owner of Koehn and Koehn Jewelers in West Bend, WI, BIG member.

“We have been very pleased with our new Web site designed by Avalon Solution. We are enjoying numerous improvements over our old Web site. One thing we like is the continual updating and improvement to the Web site. It keeps an updated bridal catalog and sales flyer on the site. It also provides links to our designer collections of watches and jewelry. I would highly recommend Avalon’s Web site and expertise to anyone.”
Ron Taylor, Manager of Gem Jewelers in Ada, OK, RJO member.

“We are excited at the potential our new Web site has. We had a customer walk in with printed pictures of the Web site items that resulted in a $2,700 sale. We utilized the Wish List program to write an order with pictures and prices and a total of the order. Also, the pictures and details of the inventory have been great for doing appraisals.”
Shane Woodruff, Owner, Crockers Jewelers, Texarkana, TX, CBG member.

“The Web site is incredible, and it made selling a lot easier this holiday season. I was very surprised how many people went on the site and came in with a printout of what they wanted for Christmas. The Wish List feature makes the sale for you! It also is very easy to customize the site (adding upcoming events and promotions, etc.) I am looking forward to using this long overdue (for me) sales tool to help my business grow.”
Frank Intorcia, Owner, Frank Anson Jewelers, State Island, NY, IJO member.

To view a demo Web site and a more detailed description of Avalon’s Web services, please visit www.AvalonSolution.com or www.AshiJewelry.com.  User Name: ASHI   Password: AVALON (all capital letters)

Ashi Diamonds / Avalon Solution will be conducting Web site demos at the following upcoming trade shows:
  • JA Show, New York, NY, July 27-30 (Booth #2835 - 2837)
  • RJO Show, Minneapolis, MN, July 26-28 (Booth #424)
  • Columbus Jewelry Show, Columbus, OH, August 23-24 (Booth # 832)